Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Customer Service
- Contact Us
- Authenticity
- Shipping & Delivery
- Items are shipped within one business day of receiving cleared payment. Our shipping rate is a flat $6 for the first item and $3 for each additional item. All purchases are shipped via USPS Priority Mail. Express mail is also available for $19.99 per item. International shoppers: Please email us for a shipping rate at shipping@shopkarma.com Please include your order items and the SKU numbers as well as a complete shipping address.
- Privacy & Security
- Your privacy is important to us. We do not sell, rent or use your information in any manner other than related to our business. You may receive emails from us from time to time with new product info, sales, specials etc. You may opt out of receiving email marketing from us should you wish.
- You can shop at ShopKarma.com. with confidence. We have partnered with Authorize.Net , a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks.
- The company adheres to strict industry standards for payment processing, including:
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128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
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Industry leading encryption hardware and software methods and security protocols to protect customer information.
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Compliance with the Payment Card Industry Data Security Standard (PCI DSS).
For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy
ShopKarma.com is registered with the Authorize.Net Verified Merchant Seal program.
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- Returns & Replacements
- Once an order is placed it cannot be cancelled. Due to the preowned nature of our merchandise we do not accept returns for any reason. Please view all photos as they are an important part of the item description, pay close attention to all measurements as designer sizing can vary and view our condition rating system prior to making a purchase. Contact us with any questions before placing an order.
- Customer Service
- Please contact us in the store during normal business hours for customer service related issues.
- Contact Us
- By Phone: 855-468-5276
- By Email: info@shopkarma.com
- Our hours of operation are as follows (Eastern Standard Time):
- Monday: 10am-6pm, Tuesday 10am-6pm, Wednesday 10am-6pm, Thursday 10am-6pm, Friday 10am-6pm, Saturday 10am-5pm, Sunday 12-4pm
- Or send a message by clicking here:
- Authenticity
- We guarantee the authenticity of all of our products. Each item goes through rigorous screening prior to being accepted on consignment. We vehemently oppose the sale of counterfeit or replica products and have dedicated ourselves to making sure that every one of our products is authentic, every time.
- *By placing an order on this site you are agreeing to all of our terms and conditions, policies and procedures.
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